Mercedes-Benz Roadside Assistance: Benefits & Services

2019 Mercedes-Benz C-Class Sedan

Wherever the road takes you, Mercedes-Benz Roadside Assistance helps you stay prepared for the unexpected. Whether you get a flat tire and need service, run out of gas, or experience a total mechanical breakdown on vacation, you can rest easy knowing you’re covered. Read on to learn more about Mercedes-Benz Roadside Assistance, how to use the app, and how it can improve your drives around Kettering.


What Services Are Included?

  • Vehicle Services: Roadside Assistance can help should you get a flat tire, lock your keys out of your car, or need a jump for a dead battery. And if you run out of gas, a technician can bring you enough fuel to get you to the nearest gas station.
  • Vehicle Towing: If you end up in an accident or your vehicle breaks down, you can request that Roadside Assistance tow your vehicle to the nearest authorized Mercedes-Benz dealership at no additional cost.
  • Trip Interruption: No one wants to cancel plans due to vehicle problems. You can be reimbursed up to $300 per night by a Mercedes-Benz dealer for certain expenses if your vehicle breaks down and:
    • You’re over 100 miles from your home in Springboro or Oakwood.
    • You can’t drive your car at all and it’s covered under warranty.
    • Your vehicle has to stay in the shop overnight for repairs.


Mercedes-Benz Roadside Assistance Phone Number

If you need Mercedes-Benz Roadside Assistance in Springboro, call 1-800-FOR-MERCEDES (1-800-367-6372). When you call for assistance, be prepared to provide the following info to the representative:

  • Your name
  • Your car’s Vehicle Identification Number, or VIN (located on the driver’s side dashboard)
  • Your vehicle’s mileage
  • Location of your vehicle
  • Description of the problem you’re experiencing
man roadside in Mercedes-Benz vehicle


Mercedes-Benz Technicians working on car

Roadside Assistance Mobile App

With the Mercedes-Benz Roadside Assistance Mobile App, you can keep peace of mind in your pocket or bag. This complimentary app allows you to call for service for mechanical issues and more while you’re on the go around Oakwood. This app is available for Apple and Android phones and uses GPS to identify your location as well as a tracker so you’ll know when to expect the technician.

Learn More About Roadside Assistance from Mercedes-Benz of Centerville

Do you have questions about Mercedes-Benz Roadside Assistance, the services it covers, or the app? Contact us at Mercedes-Benz of Centerville in Centerville with any questions! You’re also welcome to visit us near Oakwood to learn more about Mercedes-Benz services, new vehicles, or CPO models.


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Mercedes-Benz of Centerville 39.648865, -84.156982.