What to Do After a Car Accident: A Guide

Car Accident

Learn how to file a car accident insurance claim, whether you find yourself in a major or minor accident on Kettering roads, it can be traumatic for everyone. One thing may put you at ease, and that is being as prepared as possible. Learn how to file a car insurance claim with Mercedes-Benz of Centerville so you can understand what to do in the worst-case scenario. Here is the advice from our team at Mercedes-Benz of Centerville. 

How to File a Car Insurance Claim: A Guide

Minor Accidents

A fender-bender at an intersection or someone backing into your car in a parking lot are examples of minor accidents that may occur in Springboro. Here’s what you should do after a minor car accident:

  1. Check on yourself and your passengers, if they need medical attention, call an ambulance right away.
  2. If you’re ok and able to, pull your vehicle over to a safe spot. You don’t want to go too far from the scene of the accident, but you also don’t want to block traffic.
  3. Call the police. It’s best to have an official report documented, and your insurance company may require it. 
  4. Exchange contact information: This includes phone numbers, email addresses, and the insurance policy information with the other driver(s) involved. Get a photo of everyone’s driver’s license, license plate numbers, and insurance cards. Get those witnesses as well, if you can.
  5. Document your vehicle’s damage with detailed photos. Be sure to document the other vehicle or vehicles involved and of the accident scene.
  6. Call your insurance provider. The sooner you tell them the details of the accident, the sooner the claims process can begin.

Major Accidents

Major accidents can result in serious injuries or fatalities. The steps to take following a major accident are a bit different:

  1. Call 911 right away. If you’re seriously injured, you should alert emergency personnel or have someone call on your behalf immediately. The police should come along with an ambulance to assess the scene and damage, and the police will create a report. However, it’s always important to follow up to ensure you have all the information you need.
  2. Contact your insurance provider as soon as possible. Even if someone has already filed the claim on your behalf, you should follow up with your insurance provider. You’ll need to provide them with more information about the accident to ensure everyone is properly compensated.
  3. Follow up with your physician if you’re still feeling any pain after the accident and after being treated by emergency personnel.

Filing a Car Accident Insurance Claim

Filing a car accident insurance claim is relatively straightforward. The process may differ slightly depending on your provider and coverage, but learning how to file a car insurance claim is pretty much the same no matter what. When you file a claim with your insurance provider, you’ll need to provide the following:

  • Your insurance policy number
  • All the collected contact and insurance information from other involved parties
  • Detailed description of how the accident occurred
  • Date, time, and location of the accident
  • Name of the police department involved, as well as the police report number, if possible

Come to Mercedes-Benz of Centerville to Get Back on the Road

After you’ve filed your car accident insurance claim, come to our dealership outside of Oakwood. We will work with most insurance companies to get your vehicle fixed up in our Mercedes-Benz of Centerville service center. Contact us today with any questions, and schedule your appointment when you’re ready.


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